How to Order
You can place your orders with Bidfood in several convenient ways – through your sales representative, the customer service centre, the e-shop, or the mujBidfood.cz mobile app. Choose the option that suits you best. You can change or combine the ordering methods at any time.
How to Become a Customer
Would you like to join our community of satisfied customers?
Getting started is simple: Just complete the registration…
Please select the form based on the country where your business operates:
- Czechia
→ https://www.mujbidfood.cz/en/registration - Slovakia
→ https://www.mojbidfood.sk/en/registration - Germany / Austria
→ https://www.meinbidfood.cz/de/registration - Hungary
→ https://www.mybidfood.hu/en/registration
Once your registration is submitted, one of our sales representatives will be in touch to arrange a personal visit. During this meeting, they will confirm your details and ensure everything is set up for smooth and reliable deliveries.
…or contact our Customer Service
Our customer service team is available to handle enquiries and orders via email.
Please note: Registration is only available to businesses with a valid company ID, as Bidfood supplies exclusively to professional clients – mainly restaurants, catering businesses, and retailers.
Choose the way that suits you best
Online Shop – Available 24/7
Log in to Online Shop to access up-to-date prices, detailed product information, and a range of useful tools. Personalised templates of your favourite products and a full order history make reordering quick and easy. You’ll also find inspiration through our foodservice concepts and recipe cost calculators.
Mobile App – Fast and Convenient
The quickest way to shop is with our easy-to-use mobile app. Your basket is shared between the online shop and the app, so you can start an order on one device and finish it on another – whether it’s your computer, smartphone, or tablet.
mujBidfood.cz for iOS
Download the app for Android or iOS by scanning the QR code or searching for mujBidfood on Google Play or the App Store.
Customer Service – by Email
Our customer service team is available to handle enquiries and orders via email. Simply send us your request, and we will reply promptly to confirm the details and process your order.
Customer Service Centres for Foodservice
Sales Representative – Personal Service
You can arrange a visit from your dedicated sales representative through our customer service team. They will guide you through the product range, recommend tailored options, and, if you wish, place an order on the spot. Working with our specialist colleagues, they can also advise you on how to refine your offer and boost profitability.
Electronic Invoices
Delivery notes and invoices are sent to you by email as soon as they are issued. While the standard PDF file serves for reference only, our electronic formats – ISDOC (invoices) and BidXML (invoices and delivery notes) – can be seamlessly imported into your stock management or accounting system.
To activate electronic document delivery, simply contact your sales representative or our customer service team.
Further Shopping Options
For contact details of our specialised fresh fish suppliers, please visit the Fresh Fish Service page.
If you would like to shop as a private customer, you can visit our Nowaco Market store in Kralupy nad Vltavou.
